Ford Sync Unable To Download Update

How to download software updates to a computer. And click Request Download to send your request to SYNC. SYNC ® is available on most Ford vehicles. Features/functionality vary by vehicle/model. Driving while distracted can result in loss of vehicle control. I downloaded an update from the Ford Owner web site and installed it using a USB drive last week. This is the same drive I've used with previous successful Sync 3 updates for my 2016 Mustang EcoBoost Premium (traded in). I did wipe the drive before doing this update. Ford SYNC 3 with AppLink. All the benefits of SYNC 1.0 and 2.0, plus pinch-and-swipe gestures, ultra-fast performance and even easier use. With the ability to connect to Apple’s CarPlay and Android Auto, Ford SYNC 3 is the most sophisticated SYNC system to date. Once the download is completed, locate the zip.file that should now be saved to your computer’s hard drive. You may need to navigate manually to the location to which you saved the file in step 3. My Account Register for Online Access Pay My Bill Ford Interest Advantage Access My FIA Investment SYNC makes it easy to connect to your music and entertainment wherever you travel. Say what music you want to hear and listen to it easily with voice-activated search or say 'Bluetooth ® audio' 48.

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Unable to download ford sync updateHi All,
Quick history. Just got my 2013 Flex SEL that was built in Sept. 2012 so it's been sitting for more than a year. I went to update SYNC this morning and it failed. ON my SYNC update page it shows last update Sept. 2012 so the system has never been updated. (You would think the dealer would do this for you).
I followed all the steps to update; it starts to update, then I get a message 'You have already updated your software..', Then it shows another screen like it's trying to update, then a 4th screen saying installation failed.
I have followed all the steps:
1. Download file to HD
2. unzip file
Ford Sync Unable To Download Update3. copy all files to 4GB USB drive (formatted FAT32)
4. Turn on Flex, engine running
5. Radio on
6. Insert USB drive (Install starts automatically but I get the error sequence above. I posted the screen images below. Sorry, they go by quick so camera focus is a little off.
After the first failure I reformatted the USB and tried from scratch with the same results. Any ideas on how to make this work? There is nothing else on the USB drive. I downloaded and installed on Mac OS X but that shouldn't make a difference.
OK, it won't let me attach photos.

Unable To Download Ford Sync Update

1st screen: Installing file..(1 of 10)

Unable To Download Ford Sync Update

2nd screen: You have already updated your software successfully. Please remove the USB drive.
3rd screen: Installing file..(1 of 10)
4th Screen: Installation Failed! The installation has run out of space or does not work with this version.

Can't Download Ford Sync Update

Anyone knows what my next steps are? Please don't tell me I need to go back to the dealer.
- Tom